Terms of Service

These terms govern your use of Dip. By creating an account or using the app, you agree to them. If you don't agree, please don't use Dip.

What Dip does

Dip is an autonomous research and voice-negotiation agent. We act as a communication agent on your behalf: we call your providers, ask for retention or lower-tier offers, and surface every quote we receive in your approval queue.

What Dip does not do

• Legally bind you to anything without your explicit approval inside the app.
• Sign multi-year contracts. Dip will not accept any contract longer than the cap you set (default: 12 months).
• Share personal information beyond what's needed to receive a quote (typically: service address, current rate).
• Misrepresent itself as a human. See the AI disclosure section.

Approval model

Every commitment — payment changes, plan switches, signups — requires your explicit approval inside the app before Dip executes it. On a call, Dip's role is gathering quotes; the role of authorizing any final commitment is yours.

Subscription terms

• 7-day free trial. No card up front.
• Pro: $12/month or $99/year. Plus: $29/month or $249/year. Prices in US Dollars.
• Auto-renews until you cancel. Cancel any time in the Stripe Customer Portal (linked from your account screen).
• Apple App Store and Google Play purchases follow those platforms' refund policies. Direct (web) purchases are refundable within 30 days of charge.
• The trial converts to your selected paid plan at the end of day 7 unless canceled. We'll email you a heads-up before that happens.

Cost coverage

The subscription fee covers the underlying call costs (telephony, voice synthesis, AI inference) plus our service. There are no per-call fees, per-quote fees, or success fees on top of the subscription.

Acceptable use

• One account per person.
• Don't use Dip to harass providers (e.g. requesting repeated calls to the same provider in a short window).
• Don't share account access. Each account is tied to its owner's consent to call on their behalf.
• Don't use Dip outside its stated scope — no spam calling, cold outreach, fraud, or political solicitation.

Liability

• Dip surfaces quotes. We don't guarantee them. Providers can change rates after the quote.
• Dip is a tool, not financial advice. We're not your financial advisor.
• To the extent permitted by law, our maximum liability is the lesser of (a) what you've paid us in the trailing 12 months, or (b) $100. Some jurisdictions don't allow this limit; in those, the law's minimum applies.

Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania, USA. Disputes are resolved in state or federal courts in Chester County, Pennsylvania.

Changes

If we update these terms in a material way, we'll notify you by email and update the date at the top of this page. Continued use of Dip after notice constitutes acceptance.

Contact

Questions about these terms: legal@dip.bot.